1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

This includes information you submit when you create an account, interact with the platform, or contact support:

• Name
• Email address
• Password (encrypted)
• Profile information, including role, goals, industries of interest
• Inputs and responses in simulations or coaching experiences
• Messages, uploads, and content you share
• Payment information (we do not store full card details; handled by secure payment processors)

B. Information We Collect Automatically

When you use PowerRoom.io, we automatically collect:

• Device information (browser type, OS, device type)
• Usage data (pages viewed, actions taken, session duration)
• Log data (IP address, access times, errors)
• Cookies and similar technologies (for login, analytics, and personalization)

You can control cookies in your browser settings.

C. Information from Third Parties

We may receive information from:

• Payment processors
• Authentication tools (e.g., Google sign-in)
• Analytics providers
• Marketing partners (e.g., when you opt in through a sponsored sign-up)

We only receive information you’ve permitted those third parties to share.

2. How We Use Your Information

We use your information to:

A. Provide & Improve the Services

• Deliver simulations, tailored coaching prompts, and insights
• Personalize user experience
• Maintain platform functionality
• Improve product performance and develop new features

B. Communications

• Send onboarding updates, reminders, and educational content
• Notify you of scheduled practice sessions
• Share platform announcements, security alerts, or support messages

You may opt out of marketing communications at any time.

C. Security & Fraud Prevention

• Verify account authenticity
• Detect suspicious or abusive activity
• Protect the integrity and safety of the platform

D. Legal & Compliance

• Meet regulatory or legal obligations
• Comply with lawful requests by authorities

3. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your information based on:

• Contractual necessity (to provide the Services)
• Legitimate interests (product improvement, fraud prevention)
• Consent (marketing, certain analytics)
• Legal obligations (record keeping, compliance)

4. How We Share Your Information

We do not sell your personal data.

A. Service Providers

Trusted third-party vendors who help us run the platform, such as:

• Payment processors
• Hosting providers
• Email service providers
• Analytics tools
• Customer support tools

They are required to protect your data and use it only for the services we request.

B. Business Transfers

If PowerRoom.io is involved in a merger, acquisition, or asset sale, user data may be transferred as part of the transaction. You will be notified if your data becomes subject to a different privacy policy.

C. Legal Requirements

We may disclose information when required to:

• Comply with legal processes
• Protect rights, safety, and property
• Prevent fraud or security breaches

5. Data Retention

We retain personal data only for as long as necessary to:

• Deliver the Services
• Fulfill legal, accounting, or reporting obligations
• Improve platform performance

You may request deletion of your account and personal data at any time (see Section 9).

6. Cookies & Tracking Technologies

PowerRoom uses cookies to:

• Enable login and authentication
• Remember user preferences
• Analyze site performance
• Improve personalization

You can disable cookies in your browser, but some features may not function properly.

7. How We Protect Your Information

We implement industry-standard security measures, including:

• Encryption in transit (HTTPS)
• Encrypted passwords
• Access controls and monitoring
• Regular security audits

No system is 100% secure, but we work continually to safeguard your information.

8. Children's Privacy

PowerRoom.io is not intended for individuals under 18 years old. We do not knowingly collect data from children. If we learn we have collected information from someone under 18, we will delete it promptly.

9. Your Rights

Depending on your location, you may have rights to:

A. Access Your Data

Request a copy of the personal data we hold about you.

B. Correct Your Data

Request corrections to inaccurate or incomplete information.

C. Delete Your Data

Request deletion of your account and personal information.

D. Restrict or Object to Processing

Limit how we use your data under certain circumstances.

E. Data Portability

Receive your information in a structured, machine-readable format.

F. Withdraw Consent

Opt out of marketing or analytics that rely on consent.

To exercise these rights, contact us at:
📧 support@powerroom.io

We may verify your identity before fulfilling your request.

10. International Transfers

PowerRoom.io may process and store data in multiple countries. Where required, we use:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Other GDPR-approved safeguards

to ensure your data remains protected.

11. Third-Party Links

Our Services may link to external sites. We are not responsible for their privacy practices or content. Please review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy regularly. Changes take effect when posted on PowerRoom.io. If we make significant changes, we will notify users by email or site banner.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

📧 support@powerroom.io
🌐 www.powerroom.io